Privacy Policy

1. INTRODUCTION

This Privacy Policy ("Policy") describes how RENIE GLOVES MANUFACTURING (BARANGAY) ("we," "us," "our," or "Company"), the owner and operator of the website https://www.powerlife-shop.com ("Website"), collects, uses, discloses, stores, and protects the personal information of its users ("you," "your," or "User") in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines, its Implementing Rules and Regulations, and other relevant data privacy laws.

By accessing, browsing, registering an account, or making a purchase on the Website, you expressly consent to the collection, processing, and storage of your personal information as described in this Policy. If you do not agree with any part of this Policy, you must immediately discontinue using the Website.

2. SCOPE AND APPLICABILITY

This Policy applies to all personal information collected through:

The Website
Mobile applications (if any)
Email communications
Social media platforms
Customer service interactions
Third-party service providers (e.g., Xendit, logistics partners)

This Policy does not apply to:

Information collected offline
Information collected by third-party websites linked from our Website
Anonymous or aggregated data that cannot be used to identify you

3. DEFINITIONS

Personal Information refers to any information, whether recorded in material form or not, from which the identity of an individual is apparent or can be reasonably and directly ascertained, or when put together with other information would directly and certainly identify an individual.

Sensitive Personal Information includes information about an individual's race, ethnic origin, marital status, age, color, religious/philosophical/political affiliations, health, education, genetic or sexual life, legal proceedings, government-issued identifiers, and any information specifically classified as sensitive under Philippine law.

Processing refers to any operation or set of operations performed upon personal information, including but not limited to collection, recording, organization, storage, updating, modification, retrieval, consultation, use, consolidation, blocking, erasure, or destruction.

4. INFORMATION WE COLLECT

We collect the following types of information:

4.1 Information You Provide Directly

Identity Data: Full name, date of birth, gender, photograph
Contact Data: Email address, mobile number, telephone number, shipping/billing address
Account Data: Username, password, security questions
Transaction Data: Order history, payment details (via Xendit), delivery preferences
Communication Data: Correspondence with customer service, feedback, reviews, survey responses
Marketing Preferences: Subscription choices, promotional consent

4.2 Information Collected Automatically

Technical Data: IP address, browser type/version, time zone, operating system, device information
Usage Data: Pages visited, clickstream data, navigation patterns, time spent on Website
Cookie Data: Session cookies, persistent cookies, third-party cookies (see Section 9)

4.3 Information from Third Parties

Payment Processors: Xendit (transaction status, payment method)
Logistics Partners: Delivery status, recipient confirmation
Social Media Platforms: Profile information (if you connect through social login)
Analytics Providers: Google Analytics (anonymized usage data)

5. PURPOSES OF DATA PROCESSING

We process your personal information for the following lawful purposes:

5.1 Primary Purposes

To process and fulfill your orders
To create and manage your account
To communicate order confirmations, shipping updates, and invoices
To facilitate payments through Xendit and other payment gateways
To provide customer support and handle inquiries/complaints
To send administrative notices, updates, and security alerts

5.2 Secondary Purposes (with your consent)

To send promotional offers, newsletters, and marketing materials
To conduct market research, surveys, and customer feedback analysis
To personalize Website content and product recommendations
To improve Website functionality, user experience, and security
To detect, prevent, and address fraud, abuse, or illegal activities

5.3 Legal and Regulatory Purposes

To comply with legal obligations under Philippine laws (e.g., tax, consumer protection)
To respond to lawful requests from government authorities
To protect our rights, property, and safety, and that of our users and the public

6. LEGAL BASIS FOR PROCESSING

We process your personal information based on the following legal grounds under the Data Privacy Act:

Consent: When you voluntarily provide information for specific purposes (e.g., marketing)
Contractual Necessity: To fulfill our obligations under the Terms and Conditions
Legal Obligation: To comply with applicable laws and regulations
Legitimate Interest: To improve our services, prevent fraud, and ensure security

7. DATA SHARING AND DISCLOSURE

We may share your personal information with the following entities, only to the extent necessary:

7.1 Service Providers

Xendit: For payment processing and fraud prevention
Logistics Companies: For order delivery and tracking (e.g., J&T, LBC, GrabExpress)
Cloud Hosting Services: For data storage and backup
Email Service Providers: For transactional and marketing communications
Customer Support Platforms: For managing inquiries

7.2 Legal and Regulatory Authorities

When required by law, court order, or government regulation
To protect against legal liability or investigate violations of our Terms

7.3 Business Transfers

In connection with a merger, acquisition, reorganization, or sale of assets

7.4 Aggregate/Anonymized Data

We may share aggregated, non-personally identifiable data for analytics, research, or marketing.

8. INTERNATIONAL DATA TRANSFERS

Your personal information may be transferred to and processed in countries outside the Philippines, where our service providers operate. We ensure that such transfers comply with applicable data privacy laws and that appropriate safeguards are in place (e.g., data processing agreements, standard contractual clauses).

9. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar tracking technologies to enhance user experience, analyze Website traffic, and personalize content. Cookies are small text files stored on your device. You can manage cookie preferences through your browser settings; however, disabling cookies may limit Website functionality.

Types of cookies we use:

Essential Cookies: Required for basic Website operation
Performance Cookies: Collect anonymous usage data for analytics
Functionality Cookies: Remember your preferences (e.g., language, region)
Advertising Cookies: Deliver targeted ads (if applicable)

10. DATA RETENTION

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law. Typical retention periods are:

Account Data: Until account deletion or 5 years after last activity
Transaction Records: 10 years (for tax and legal compliance)
Marketing Data: Until consent is withdrawn
Customer Service Records: 2 years after resolution

After the retention period, we securely delete or anonymize your data.

11. DATA SECURITY MEASURES

We implement appropriate technical, organizational, and physical security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction, including:

Encryption: SSL/TLS for data transmission
Access Controls: Role-based access, strong authentication
Network Security: Firewalls, intrusion detection systems
Regular Audits: Vulnerability assessments, security updates
Employee Training: Data privacy and security awareness

Despite these measures, no electronic transmission or storage is 100% secure. You are responsible for keeping your account credentials confidential.

12. YOUR DATA PRIVACY RIGHTS

Under the Data Privacy Act, you have the following rights:

12.1 Right to Access

You may request a copy of the personal information we hold about you.

12.2 Right to Correction

You may request correction of inaccurate or incomplete information.

12.3 Right to Erasure

You may request deletion of your personal information, subject to legal exceptions.

12.4 Right to Object

You may object to the processing of your information for direct marketing or legitimate interests.

12.5 Right to Data Portability

You may request a structured, commonly used, machine-readable copy of your data.

12.6 Right to Withdraw Consent

You may withdraw consent at any time, without affecting prior processing.

12.7 Right to Lodge a Complaint

You may file a complaint with the National Privacy Commission (NPC) of the Philippines.

To exercise these rights, contact us at admin@powerlife-shop.com. We will respond within thirty (30) days and may require verification of your identity.

13. CHILDREN'S PRIVACY

The Website is not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors. If you believe a minor has provided us with information, contact us immediately, and we will take steps to delete such information.

14. THIRD-PARTY LINKS

The Website may contain links to third-party websites (e.g., social media, payment portals). This Policy does not apply to those sites. We encourage you to review their privacy policies before providing any information.

15. CHANGES TO THIS POLICY

We may update this Policy periodically to reflect changes in legal requirements, business practices, or user feedback. The updated version will be posted on this page with a revised "Last Updated" date. Your continued use of the Website after changes constitutes acceptance of the revised Policy.

16. CONTACT INFORMATION

For questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:

Data Privacy Officer / Business Owner

RENIE MASILAC ALCARAZ

Business Name: RENIE GLOVES MANUFACTURING (BARANGAY)

Address: AGUS-US, INDANG CAVITE, REGION IV-A (CALABARZON), PHILIPPINES

Email: admin@powerlife-shop.com

Mobile: 09813661984

We are committed to protecting your privacy and will address all legitimate inquiries within a reasonable timeframe.